Frequently asked questions
Refund Policy
Refunds are available up to 2 days prior to the event. If you're unable to attend after the refund period, you're welcome to transfer your ticket to a friend by clicking "Manage Order" in your confirmation email and updating the attendee details there.
I'm new to Mahjong or HK point-scoring style
We have instructional materials, but also feel free to check out this amazing youtube video that goes over the basics. For players who know the basics already, here is a great intro to points.
Learning is also more fun with newbies. When you buy ticket, we will ask about your level. Later at the event, we will group newbies together and there will us around your tables help guide you along the way.
What style are we playing?
For casual players, our default game is HK style (with points) because it's fun! However, people are welcome to play any style agreed by their table. If you would like us to try a different style, please let us know! We have tried Sichuan style before and it was heaps of fun!
Can I bring my own set?
Feel free to bring your own set, weโve got some available too if youโd prefer to use ours!
Photography and Videography Notice
We may photograph or record our events for our social media page. If you would like more information or prefer not to be featured, please email luckytilesocialclub@gmail.comย or message us on Instagram (@luckytiles.social).